Last Updated: 16 August 2024
Welcome to Mardavam, the world’s first sustainability grooming marketplace. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our services.
1. Acceptance of Terms
By using the Mardavam website, you agree to these Terms and Conditions, as well as our Privacy Policy. If you do not agree with any part of these terms, you must discontinue using our website.
2. Eligibility
You must be at least 18 years old to use our website and services. By using Mardavam, you represent and warrant that you meet this age requirement and have the legal capacity to enter into a binding agreement.
3. Account Registration
To make purchases or access certain features on our website, you may need to create an account. You agree to provide accurate, complete, and up-to-date information during registration and to update your information as necessary. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
4. Product Information and Availability
- Product Descriptions: We strive to provide accurate and up-to-date information about our products. However, we do not warrant that product descriptions, pricing, or other content on our website are error-free, complete, or current. If a product offered by Mardavam is not as described, your sole remedy is to return it in unused condition.
- Availability: Product availability is subject to change without notice. We reserve the right to modify or discontinue products at any time.
5. Pricing and Payment
- Pricing: All prices listed on our website are in AED and are subject to change without notice. We are not responsible for typographical errors or inaccuracies in pricing. In the event of an error, we reserve the right to cancel or refuse any orders placed for products listed at an incorrect price.
- Payment: We accept various payment methods, including credit cards, debit cards, and other electronic payment systems. By providing payment information, you represent and warrant that you are authorized to use the selected payment method and that there are sufficient funds to cover the purchase.
6. Shipping and Delivery
- Shipping: We offer shipping to select international destinations. Shipping costs and delivery times may vary based on the destination and the shipping method selected. We are not responsible for delays caused by customs or other external factors.
- Customs and Duties: International orders may be subject to customs duties, taxes, and fees, which are the responsibility of the buyer. We are not responsible for any additional charges imposed by customs authorities.
- Delivery: Delivery times are estimates and not guaranteed. We are not liable for delays caused by factors beyond our control, such as weather, customs processing, or carrier issues.
7. Returns and Refunds
- Return Policy: We accept returns of unused and unopened products within 5 days of delivery. To initiate a return, please contact our customer support at info@mardavam.shop. You are responsible for return shipping costs unless the product was defective or incorrect.
- Refunds: Refunds will be issued to the original payment method within 5 days of receiving the returned product. Please note that it may take additional time for your bank or credit card company to process the refund.
8. Intellectual Property
All content on the Mardavam website, including text, images, graphics, logos, and designs, is the intellectual property of Mardavam or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, distribute, or modify any content without our prior written consent.
9. User Conduct
You agree not to use our website for any unlawful or prohibited purpose, including but not limited to:
- Violating any local, national, or international law or regulation.
- Transmitting any harmful, offensive, or obscene material.
- Interfering with the security or functionality of our website.
- Engaging in any activity that may harm or exploit minors.
10. Limitation of Liability
To the fullest extent permitted by law, Mardavam and its affiliates, officers, directors, employees, and agents shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our website or products. This includes, but is not limited to, damages for loss of profits, data, or other intangible losses.
11. Indemnification
You agree to indemnify, defend, and hold harmless Mardavam and its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or related to your use of our website, violation of these terms, or infringement of any third-party rights.
12. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of [Insert Country], without regard to its conflict of law principles. Any disputes arising out of or relating to these terms shall be resolved exclusively in the courts of [Insert Jurisdiction].
13. Changes to Terms and Conditions
We may update these Terms and Conditions from time to time to reflect changes in our practices, products, or legal requirements. The updated terms will be posted on our website with the effective date. By continuing to use our website after any changes, you agree to the revised terms.
14. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Email: info@mardavam.shop
Thank you for choosing Mardavam. We are committed to providing you with sustainable grooming products and an exceptional shopping experience.