Last Updated: 16 August 2024
Welcome to Mardavam, the world’s first sustainability grooming marketplace. We are committed to protecting your privacy and ensuring your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, make purchases, or engage with our services.
1. Information We Collect
- Personal Information: When you create an account, place an order, or subscribe to our newsletter, we may collect personal information such as your name, email address, shipping address, phone number, and payment details.
- Non-Personal Information: We may also collect non-personal information, such as browser type, device information, IP address, and cookies, to improve our website’s functionality and user experience.
2. How We Use Your Information
- Order Processing: We use your personal information to process and fulfill your orders, including shipping and providing customer support.
- Communication: Your email address may be used to send you order confirmations, shipping updates, promotional offers, and newsletters. You can opt-out of promotional emails at any time.
- Improving Services: Non-personal information helps us analyze website usage and improve our products and services.
- Legal Compliance: We may disclose your information if required by law or to protect the rights, property, or safety of Mardavam, our customers, or others.
3. International Selling Criterion
Mardavam sells products internationally, and we are committed to ensuring that all sales comply with relevant international laws and regulations. By purchasing from our website, you agree to the following:
- Customs and Duties: You are responsible for any customs duties, taxes, or fees imposed by your country’s customs authorities. These charges are not included in the product price or shipping cost.
- Shipping: We offer international shipping to select countries. Shipping times may vary depending on the destination, and delays may occur due to customs processing.
- Compliance: You agree to comply with all applicable local and international laws regarding the purchase, use, and importation of our products.
4. Data Security
We take data security seriously and implement various measures to protect your personal information from unauthorized access, disclosure, or alteration. Our website uses SSL encryption to safeguard your data during transmission. However, please note that no method of transmission over the internet or electronic storage is completely secure.
5. Third-Party Services
We may use third-party services for payment processing, shipping, and marketing. These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated to protect your information.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie preferences through your browser settings.
7. Your Rights
- Access: You have the right to access the personal information we hold about you and request a copy.
- Correction: You can request the correction of inaccurate or incomplete personal information.
- Deletion: You may request the deletion of your personal information, subject to certain legal obligations.
- Objection: You have the right to object to the processing of your personal information in certain circumstances.
To exercise any of these rights, please contact us at info@mardavam.com.
8. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. The updated policy will be posted on our website with the effective date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
Email: info@mardavam.com
Thank you for trusting Mardavam with your personal information. We are committed to protecting your privacy and providing you with a safe and enjoyable shopping experience.